PRIME Coaching Academy
Privacy Policy
Effective date:Ā January 22, 2024
Ā
Welcome to PRIME Coaching Academy's Privacy Policy. In this document, "we," "us," or "PRIME Coaching Academy" refers to our virtual training program and any other programs in the field of Professional Coaching. As stewards of your personal information, we prioritize the protection of our customers' and visitors' privacy. This policy outlines how we collect, share, and use personal information in compliance with legal and contractual obligations.
For inquiries about this policy or our practices, please contact us atĀ [email protected]. WeĀ strives to comply with the European Union's General Data Protection Regulation 2016/679 (GDPR).
Information Covered by This Privacy Notice
This policy covers personal information collected, used, and shared by PRIME Coaching Academy in the course of providing services. It is applicable to all our websites, products, and services.
Information We Collect from You
During your use of our services, we collect information such as:
- User Information: Provided during registration, including email, name, company name, phone number, billing address, credit card information, geographic location, and industry.
- Use of Services, Website Visits, And Support: Data related to online activity, updates, communication, and support interactions.
This data is stored securely in various locations within our infrastructure.
How We Use Your Information
We us the collected information for purposes including:
- Providing requested services
- Offering useful content
- Providing information or technical support
- Security and compliance programs
- Communication with users
Payment information, including credit card data, is only used to facilitate payments.
Sharing of Information
We share personal information with:
- PRIME Coaching AcademyĀ staff and contractors
- Third-party service providers
- In corporate reorganizations
- Authorized users within your organization
- For legal reasons
Detailed information about third-party service providers is provided in this policy.
Security
While we strive to protect your information, the transmission of data over the internet is not entirely secure. We employ technical and organizational measures to safeguard your information.
Choice/Opt-Out
You can opt out of marketing communications or change preferences via links in non-transactional emails or by emailing [email protected]. Some communications are considered transactional or service-related.
Retention of Personal Information
We retain personal information for service provision, legal compliance, dispute resolution, and agreement enforcement, typically for up to seven years after the termination of service.
Legal Basis for Processing Your Information
Processing of information under GDPR is based on various grounds, depending on the collected data and how it is obtained.
Your Rights
If GDPR applies, you have rights regarding your personal information. These include:
- Access
- Portability
- Correction
- Erasure
- Restriction of processing
- Objection
- Withdrawal of consent
Details on how to exercise these rights are provided in this policy.
Third Party Links and Information Collection by Users
Our services may include links to third-party websites. We do not control their information policies, so review their privacy policies for information collection and use practices.
Children
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18.
Complaints
For complaints about personal information processing, contact us at [email protected].
Notification Of Changes
This privacy policy may be modified, with changes communicated through the website or email. Your continued use of our services implies acceptance of any changes.
For further questions, contact [email protected].
